There are seven most damaging and most common communication mistakes occurring daily in every work environment today that is undermining the clarity, the responsiveness, the trust and respect organizations require to be most competitive in this second decade of the 21st Century.
Because few organizations invest in creating a culture of communication that leads to high-performance, and so many organizations take interpersonal communication for granted, understanding these communication mistakes and working to reduce their frequency and impact on your organization can be a market differentiator.
Building a culture of championship caliber communication can be your key to recruiting, retaining and replacing not just your best team members, but also in acquiring your best customers and clients.
This keynote address is based on Skip’s 2018 book of the same title and is entertaining, engaging and educational providing your audience members with practical and immediate applicable interpersonal communication tips, tools, and techniques that can transform the
results in your workplace.
Specifically Your Audience Will Learn:
• Why there is a 67% risk of damaging relationships in every attempt to
• The only 3 possible outcomes from any interpersonal communication interaction.
• The 7 most common and most damaging interpersonal communication mistakes
occurring daily in your work environment (and at home, too).
• Simple and practical tips, tools, and techniques to apply to help you overcome
each of the 7 communication sins.