A proven business, product management, and technology leader, with a honed ability to build a deep understanding of business and customers, and expertise in leveraging technology and innovation to improve customer experiences, introduce new business opportunities, improve operational results, increase business agility, and reduce risk. Also known for building and leading highly motivated teams while building coalitions within, across, and outside organizational boundaries. Effectively manages large, high impact, multi-million dollar operations and programs.
Specialties: Business Transformation, Strategy, Business Relationship Management, Program Management, Entrepreneurship and Innovation in Large Organizations, Organizational Change Management, Voice of the Customer (VoC), Agile Product Management and Delivery, Business Architecture, Business Analysis, and Internal and External Partnerships.