Intelligent Automation: Fact or Fantasy
17th September 2020 @ 4:00pm
The need for continued process improvement through intelligent automation is on the rise to for enterprises. Through automation of calculations for projectile and reach customers more quickly with the infusion of data and AI.
Organizations can reduce repetitive and labor-intensive tasks to save time and cost, and increase customer satisfaction. However, the journey may not be a simple accomplishment for many organizations supporting legacy systems, complex processes, and traditionally not operating in the cloud.
Areas of discussion
- Use of automation to drive productivity in the workforce
- Seamless interaction with the customer (self-serve Chatbots)
- Leveraging the cloud to drive automation (Backoffice automation)