Featured News

2019 SIM Annual Scholarship Golf Tournament   
Monday June 3rd, SIM hosted its annual Charity Golf Tournament at the prestigious private Glastonbury Hills Country Club. After a cook-out style patio lunch catered by The Hills, the 80 golfers tee’d off around 12:30 shot gun style.  Being best ball to hole, this tournament ensured fun for every level.  Our generous sponsors met golfers on various holes giving away gifts, margaritas and craft beers.  Hole 17, a par 3 , offered players a chance to win $20,000 with a hole in one.   Needless to say, we did not have a winner this year, but sharpen up your game and come next year for your chance to win!   A complimentary beverage and snack cart circulated the course, ensured the players stayed hydrated (with various libations) and didn’t go hungry throughout play.  After the game, we enjoyed complimentary cocktails and a sit down dinner in the Club’s banquet facility over looking the greens.  During dinner we had a little fun announcing the team winners:

And of course, we had generous raffle items generously donated by our Sponsors as well as a nice sized 50-50 raffle pot where a patron walked away with almost $1,000.    The evening wasn’t complete until we announced and presented TWO $9,000 Scholarships to Aiden LeMay & Anta Fall, both seniors at Pathways Academy for Technology.

Many thanks to our Sponsors, who without them, this event and the scholarships would not have been possible!

Eliassen Group, Pfizer, IBM, Atlantic Data Security, Sirius, Robert Half Technology, Open Systems Technologies, Windstream Enterprise, MojoTech

Chapter Events

Upcoming Events and Meetings

Thursday Sept 24, 2020   

12:00 – 1:00 PM

The Fine Line Between Automation & Human Touch:
Striking The Right Balance To Ensure An Exceptional Customer Experience

Guest Speakers:

John Boccuzzi, Jr.  
Senior Director of Research Sales North America, ISG

John Boccuzzi, Jr. is Senior Director of ISG Research, the community that brings together buyers and sellers of digital services and tehcnologies, leveraging ISG's data and market insights. John runs a dynamic team of professionals that work closely with Services providers to understand their needs and create solutions to drive success. In 2018, John's TEDx talk "I was Seduced by Exceptional Customer Service" was the most popular CX video of the year by Omoto.


John Westfield
Partner & Practice Leader of Consumer Services, ISG 

John Westfield is a senior IT services industry executive with more than 30 years of expertise in commercial ITO/BPO sourcing, service delivery and operations across fortune 500 industries and markets. He leverages his sound consulting experience to quickly learn and adapt to his client's unique environment to achieve the desired objectives of an engagement. In addition, John created and led the NTT Data Client Executive Forum, which implements revenue acceleration programs for more than 450 accounts across the company.


Rafi Khan 
Senior Associate & Advisor, OpenMinds 

Rafi is Senior Associate at Open Minds, leading technology strategies for healthcare companies. Previously, he served as VP, CIO and CISO of Edible Arrangements and Edible Brands, leading its global technology teams spanning 1300 international locations.  




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