Schedule
10:00 – 10:15 AM | Welcome + Framing the Day
MC: Toni Harrison-Hogan + Doug Davisson
Event purpose + what makes this different (peer-led, not sales-driven)
Key themes: AI, Security, Cost Optimization, Modern Infrastructure
10:15 – 11:00 AM | Practitioner-Led Case Study: CX + AI in Action
Speaker: Heather Kurzenski (Intelisys) + Zoom/Five9/NICE
Real-world CX transformation using AI
11:00 – 11:15 AM Break
11:15 – 12:00 PM | Security & Data Protection: What CIOs Are Actually Facing
(PANEL SIM CIOS)
Moderator: Eddie Acosta
Emerging threats (real examples) | Where companies are overspending vs under-protected
12:00 – 1:00 PM | Interactive Networking Lunch + Tech Booth Experience
Live demos (NOT passive booths): Guided conversations + light facilitation
Zoom | Five9 (AI bot demo) | Data Dog | Ooma | Comcast
1:00 – 1:30 PM | E78 Services: Where We Drive Measurable Impact
Speaker: Brad Venuti
Real client outcomes (cost savings, optimization)
Where CIOs are missing opportunity
How to think about vendor strategy differently
1:30 – 2:00 PM | Cloud & Security: Modern Infrastructure Strategy
Speaker: Robby Gulri (Intelisys) + RackSpace (confirmed)
Cloud optimization vs waste | Security gaps in hybrid environments
2:00 – 2:15 PM Break
2:15 – 2:45 PM | Not Just Media / Comcast Segment (Optional or Panel Add-In)
Future of connectivity + media | Where infrastructure is heading
Specialized Dental – Dan with Comcast (confirmed)
2:45 – 4:00 PM | Executive Panel: What’s Actually Working Right Now
Panel: 2–3 CIOs Rachel Hayden moderating
Topics: AI adoption reality vs hype | Budget pressure + cost control | Vendor fatigue + consolidation | What they would do differently in 2026
Evening (Optional but HIGHLY recommended)
5:00 – 8:00 PM | Taste of Greenville Dinner Experience
Relaxed networking | Beer + Wine | Keep it relationship-first (no presentations)